Frequently Asked Questions
To make your experience smoother, we’ve gathered the most common questions and answered them clearly and concisely.
You ask, our experts answer.
1. About Our Services
What services do you offer?
We provide full maintenance for Renault, Peugeot, Citroën, and Nissan vehicles. This includes periodic maintenance, major maintenance, electrical work, mechanics, suspension, air conditioning, electronic diagnostics, bodywork and paint, and travel inspection.
Do you offer a car towing service?
We do not provide towing directly, but we can arrange it for you through trusted partners at reasonable rates. Just contact us and we will coordinate everything to safely deliver your car to the nearest branch.
How long will the repair take?
The duration depends on the type of service required.
After the initial inspection, we provide you with an accurate timeline and commit to it until delivery.
Can I get a detailed report on my car’s condition?
Yes, we provide a full technical report after inspection, outlining the condition, required repairs, and estimated cost before starting any work.
2. About Spare Parts
Do you use original spare parts?
Yes, we provide original spare parts as well as high-quality certified aftermarket alternatives. The best option is selected based on your budget and the car’s needs.
What warranty do you offer on spare parts?
We offer up to 6 months or 10,000 KM warranty on replaced parts, depending on the type and brand of the part.
3. About Pricing & Offers
What are your prices?
Costs are determined after the initial technical inspection to ensure accurate pricing and avoid charging you for anything unnecessary. Every step is explained beforehand with no surprises.
Do you have special offers?
Yes, we provide seasonal offers, maintenance packages for loyal customers, and discounts for corporate and fleet services.
4. About Booking
How can I book an appointment?
You can book through:
- A direct phone call
- Social media messages
- The booking form on our website
Our customer service team will confirm your appointment immediately.
Can I book an urgent appointment?
Yes, urgent booking is available depending on daily capacity at the nearest branch.
We recommend contacting us before arriving to save your time.
Let’s get you back on the road
Same-day appointments available. Quality guaranteed.